The Integrated Models for QFD Decision-Making

The Integrated Models for QFD Decision-Making

Applications and Case Studies

金琅学术出版社 ( 24.07.2015 )

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Quality Function Deployment QFD (QFD) has been successfully applied in a number of fields. However, relatively little studies have been done in integrating grey theory and Kano's model and QFD to evaluate multiple quality characteristics. Moreover, to achieve high customer satisfaction, companies have to reduce complaints and provide something more to obtain high customer satisfaction. Therefore, it is worthwhile to plan customer needs in advance by integrating exponential smoothing in QFD.

书籍详述:

ISBN-13:

978-3-639-81803-1

ISBN-10:

3639818032

EAN:

9783639818031

书籍语言:

English

By (author) :

Liang-Tsung Lin

页数 :

72

出版于:

24.07.2015

分类:

Management